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Contacting your host

Updated over 3 weeks ago

Need to get in touch with the host for your Whimstay? We make it simple. Whether you have a quick question, a special request, or need details before you arrive, you’ll have easy access to your host’s contact info.

Ways to contact the property manager

  1. After booking, you can find your host’s contact info anytime on the Bookings page in the Whimstay app or website.

  2. Hosts will send check-in details (including their contact info) about 24–48 hours before arrival. You’ll also get a reminder email from us with your host’s contact info and details.

Questions before you book?

Not booked yet but need more info about a property? Our friendly customer service team is here to help you make the best choice for your trip.

Just send us an email at [email protected] and we’ll be there to help.

💡 TIP: Download the Whimstay app so you’ll always have your host's details handy.

Need help?

If you have more questions, email us at [email protected]. We’re here to help.

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