Maintaining trust and accountability
At Whimstay, we are committed to fostering a trustworthy and secure community. When enforcement actions are taken—such as account suspension or removal—users are not permitted to bypass or “circumvent” these measures. Any attempts to avoid enforcement actions or assist others in doing so are strictly prohibited and may result in additional penalties, including permanent removal from the platform. This policy helps protect everyone’s experience by ensuring that all members are treated fairly and enforcement actions are upheld.
Prohibited circumvention activities
Assisting suspended or removed users
You may not assist anyone who has been prohibited from using Whimstay to regain access to the platform. Examples include:
Hosting or facilitating bookings for a suspended or removed user.
Creating an account under your name for someone who has been banned.
Booking stays on behalf of a prohibited individual.
Creating duplicate accounts
Users may not create duplicate accounts to bypass enforcement measures, such as:
Account suspension or removal.
Negative consequences like poor ratings or reviews.
Duplicate listings
Hosts are prohibited from creating duplicate listings to circumvent enforcement actions, including:
Listing removal or suspension.
Negative reviews or ratings tied to an existing property.
Bypassing age restrictions
Bookings must not be made on behalf of individuals under the age of 18 or anyone who is otherwise ineligible to use Whimstay.
Why this policy is important
Circumvention undermines the trust and integrity of the Whimstay community. By enforcing this policy, we:
Ensure fairness and accountability for all users.
Protect the platform’s safety and reliability.
Prevent misuse and maintain a high standard of quality for our travelers and hosts.
Results of violations
Users found engaging in circumvention activities may face:
Suspension or permanent removal of their account.
Removal of any associated listings or bookings.
Additional penalties as outlined in our Terms of Service.
Reporting circumvention
If you suspect someone is attempting to circumvent Whimstay’s enforcement actions, please contact our customer service team immediately. We take all reports seriously and will investigate to ensure the integrity of our platform.
